Plans & Pricing

We accept various payment methods, including major credit cards such as Visa, MasterCard, American Express, etc.

Your credits are used up based on a few factors including the tools and models you choose, the duration of videos, the quantity of outputs, and the resolution of the images or videos.

No, unused subscription credits do not carry over to the next billing cycle. We recommend using your credits within the current subscription period to maximize their value.

For Free and Lite users: You can upgrade your plan to get more credits.

For Pro users: You can easily slide the credit bar below the Pro plan to purchase extra credits as needed. Simply drag the slider to your desired amount.

For all Pro-Yearly plan subscribers: You can also buy add-on credit packs anytime for a one-time purchase.

You can check your credit status by looking in the top right corner of the screen or visiting the Billing page. There, you'll see how many monthly credits you have left.

No, the price you see is the price you pay. There are no additional hidden charges beyond the plan you select.

You can request a refund for subscription credits within 3 days of your first purchase as long as you meet the eligibility criteria. Add-on credits are not refundable but won't expire. For full details, please check our Refund Policy

Add-on credits are extra credits you purchase beyond your subscription plan. They do not expire and remain usable even after your subscription ends. They are not refundable. For more details, please check our FAQs about Pollo Credits..