Encountering issues with Kling AI failing to upload images can be frustrating, especially when you are eager to transform your images into a dynamic video. But don’t worry—there are straightforward solutions to get you back on track.

This guide provides concise, actionable solutions to troubleshoot and resolve common image upload problems, ensuring a smooth experience with Kling AI’s powerful generation ability.
Effective Solutions for Kling AI Image Upload Failures
When images fail to upload to Kling AI, these solutions can resolve issues efficiently:
- Ensure Correct Image Specifications: Kling AI has strict requirements on image specs. Use JPG or PNG image files up to 10 MB with minimum dimensions of 300px.
- Avoid NSFW Content: Kling AI’s strict censorship algorithm blocks sexually suggestive images. Review images for inappropriate elements and edit or replace with neutral content.
- Exclude Celebrity Images: Kling AI’s facial recognition filters block celebrity images to prevent misuse in AI-generated videos. Avoid uploading images of recognizable figures (e.g., athletes, politicians). Use original or generic portraits.
- Clear Cache and Retry: Browser or app cache issues can disrupt uploads. Clear browser cache via settings (e.g., Chrome: Settings > Privacy and security > Clear browsing data). Alternatively, try a different browser or device, ensuring no stored cookies interfere.

Choose Pollo AI for a Better Generation Experience

Tired of Kling AI’s frequent failure to upload images? Here is a more powerful and stable video generator you can consider:
Pollo AI is an ultimate all-in-one AI video generator that integrates all top video models into one platform. Besides the Kling AI model, it also supports Runway, Hailuo AI, PixVerse AI and much more.
Pollo AI also has an image-to-video feature, which has a smart AI algorithm that can generate any style of video you want and your image won’t fail to upload. However, for the best results, you have to follow Pollo AI’s image upload policy, too. It will not accept images that are illegal or contain inappropriate content.
Moreover, Pollo AI offers over 40 video effects that make the video generation experience truly interesting. With these video effects, you can quickly create videos using the melt effect, give your video subject a curly hair or create warm moments using the AI hug video effect.
Conclusion
Kling AI tends to fail to upload images. But you can try out all of the solutions that we have discussed above to tackle this issue.
Furthermore, we strongly recommend you to give Pollo AI a try, with more powerful generation features, versatile video models, and most importantly, you will not face any issues regarding file upload.