Is Kling AI the best AI video generator, and is it worth using? Kling AI has undoubtedly made generating AI videos easy, which is one of the reasons it has expanded from a service exclusively for Chinese users to a global platform. It offers a range of features, including text-to-video, image-to-video, and lip-sync capabilities, among others.
However, as impressive as these features are for you, there is a problem. Kling AI sometimes fails to generate videos, and this has put you in difficult situations. This failure continues even when you think you are doing everything right.
So, are you doing something wrong that you don't know about? What could be causing these failures? Is there a solution to it? Read this comprehensive guide!
Why Does Kling AI Fail to Generate Videos?
Not many people know why Kling AI fails to generate videos, and they are stuck. This is a general problem but there are solutions you can explore, and we'll provide them to you. Let's begin by telling why you can’t generate videos successfully through Kling AI.
- Generating Censored Videos: Kling AI does not permit the generation of videos that contain nudity or NSFW content. The video generator enforces a strict censorship policy supported by a robust algorithm. As a result, any text-to-video or image-to-video prompts that imply NSFW content will not yield any output.
- Confusing Text Prompts: When generating an AI video with Kling AI, it's essential to use detailed prompts. If you provide a vague or confusing prompt, your video may fail to generate, or if it does, it could take hours or even days to complete the process.
- Free Users: As a free user of Kling AI, you may encounter issues with video generation. The platform prioritizes its paying users, which means that during peak times, your video requests may be deprioritized. Subscribing could potentially improve your experience to some certain extent.
- System Errors: Paid users have been complaining about not being able to get their videos even under paid subscription. One reason for this issue is that Kling AI has a large user base but limited server capacity. This strain on the servers can lead to system errors, resulting in failures to generate videos.
You're not alone in experiencing issues with Kling AI failing to generate videos, as you've likely noticed. Now that you understand some reasons behind this problem, you may be wondering how to resolve them. Keep reading to discover potential solutions.
Effective Solutions When Kling AI Fails to Generate Videos
Now, let's discuss some solutions for you when Kling AI fails to generate videos. We want to give you a heads-up: some of these solutions may not be to your liking. As you explore alternatives, keep in mind that Pollo AI could be your best option. But first, let's outline these potential solutions.
Write Your Prompts Well
For Kling AI, your text prompts are essential to the quality of videos you'll get. It’s essential to craft your prompts accurately and make them as detailed as possible. Kling AI also allows for negative prompts, which help eliminate unwanted elements from your video. By using a detailed prompt in conjunction with negative prompts, you should be able to successfully generate your video.
Contact Kling AI
Another way to solve this problem is that you can contact Kling AI’s customer support, [email protected]. They should be able to help you out but there is a problem here. Customers have been complaining about slow responses or even no response at all.

Subscribe to a Paid Plan
While subscribing to advanced plans may not completely eliminate the chances of video generation failures, it often helps improve the overall experience. Additionally, Kling AI offers competitive pricing that could align well with your budget.
Make Sure Your Prompts Are Clean
As previously mentioned, Kling AI does not allow NSFW content. Therefore, when generating a video, ensure that your text prompt does not request the creation of an NSFW video.
How Pollo AI Will Give You the Best Experience

Pollo AI is an ultimate all-in-one AI visual content generator that integrates all top video models into one platform. This means that users can utilize multiple advanced AI video models on this same platform, including Kling AI.
With a diverse selection of video generation models, Pollo AI gives you numerous options and creative possibilities, catering to various needs in both professional and entertainment sectors. You will not experience any video generation failures that will affect your project. Within mere minutes of inputting your prompts, your video is ready and available for use. Here is a video from YouTube talking about how to convert text into videos using Pollo AI:
Kling AI’s Different Models Available on Pollo AI
Pollo AI integrates most of the popular features of Kling AI, such as motion brush and extend video. Pollo AI also integrates three Kling AI models. It has the Kling 1.0, which was introduced in June 2024. This model has the ability to create breathtaking video clips in mere minutes, but not like the more powerful Kling 1.5.
The Kling 1.5 takes realism to another level with its 1080p HD outputs! It comes with new functionalities like the smart motion brush. Then, with Kling 1.6, which is the most intense model. The 1.6 model can understand prompts well and its output is ultra realistic.
Pollo AI really has outdone itself by incorporating Kling AI into its platform. This allows you to enjoy Kling AI in the same way and gain a likely faster processing time.
Conclusion
As long as you adhere to rational terms and conditions, Pollo AI has not experienced video generation issues thus far. This means you can enjoy a more smooth experience on this platform.
If you're already familiar with Kling AI, you'll find that Pollo AI offers the same models with better generation experience. So, head over to the Pollo AI website to try this all-in-one video generator!