Terms and Conditions

Effective Date: August 22, 2024

Introduction

Welcome to Pollo.ai, an AI-powered video generator platform (the "Service"). By accessing or using our website at https://pollo.ai/. (the "Site"), you agree to be bound by these Terms and Conditions (the "Terms"). These Terms govern your use of the Site and the Service provided by Pollo.ai ("we," "us," or "our").

Please read these Terms carefully before using the Service. If you do not agree with any part of these Terms, you must not use the Site or the Service.

If you still have any questions or concerns regarding the Terms and the products/services we offer, you can also check our Privacy Policy, or contact us via [email protected].

Eligibility

To use our Service, you must be at least 18 years old or have reached the age of majority in your jurisdiction. By using the Service, you represent and warrant that you meet this eligibility requirement. If you are using the Service on behalf of a company, organization, or other entity, you represent and warrant that you have the authority to bind that entity to these Terms.

Account Registration

To access certain features of the Service, you may be required to create an account. You agree to provide accurate, complete, and up-to-date information during the registration process and to update such information as necessary. You are responsible for safeguarding your account credentials and for any activities or actions under your account, whether authorized or not. You must notify us immediately if you suspect any unauthorized use and activities of your account.

Use of the Service

Permitted Use

Pollo.ai grants you a limited, non-exclusive, non-transferable, and revocable license to use the Service for applicable purposes, subject to these Terms. You agree not to use the Service for any purpose that is unlawful or prohibited by these Terms.

Prohibited Conduct

You agree not to:

  • Use the Service to generate or distribute any content that is illegal, harmful, abusive, defamatory, obscene, or otherwise objectionable.
  • Attempt to reverse engineer, decompile, or disassemble any part of the Service.
  • Use any automated system, including bots, spiders, or scrapers, to access the Site or the Service.
  • Engage in any activity that interferes with or disrupts the Service or the servers and networks connected to the Service.
  • Use the Service to infringe upon the intellectual property rights of others.

User Content

Ownership and Responsibility

You retain ownership of any content, including videos, text, images, or other materials, that you upload or generate using the Service ("User Content"). You are solely responsible for the User Content you create, upload, publish, or share through the Service.

License to Pollo.ai

By submitting User Content to the Service, you grant Pollo.ai a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to use, reproduce, modify, distribute, and display such User Content for the purpose of operating, improving, and promoting the Service.

Content Restrictions

You agree not to upload, generate, or share any User Content that:

  • Infringes on the intellectual property rights of others.
  • Violates any applicable laws or regulations.
  • Contains any form of malware, viruses, or other harmful code.
  • Is misleading, false, or inaccurate.

Intellectual Property

Ownership of Pollo.ai Content

All intellectual property rights in the Site, the Service, and any content provided by Pollo.ai, including but not limited to software, text, graphics, logos, and trademarks, are owned by Pollo.ai or its licensors. You are granted no rights or licenses in these materials except as expressly stated in these Terms.

To use our Services or User Content in any manner not specified in this document, please contact us at [email protected] for permission. If permission is granted, you must acknowledge us as the owners or licensors of the content used.

User Feedback

Any feedback, suggestions, or ideas you provide to Pollo.ai regarding the Service ("Feedback") will be the exclusive property of Pollo.ai. You hereby assign all rights in the Feedback to Pollo.ai and agree that Pollo.ai is free to use such Feedback without any compensation to you.

Payment and Subscription

Fees

Certain features of the Service may require payment of fees. You agree to pay all applicable fees associated with your use of the Service. Pollo.ai reserves the right to change its fees and billing methods at any time upon notice to you.

Billing

Payments for the Service may be processed through third-party payment processors. By providing payment information, you authorize Pollo.ai and its payment processors to charge the applicable fees to your payment method.

Refunds

All fees paid for the Service are non-refundable unless otherwise stated. Pollo.ai may, at its sole discretion, provide refunds or credits in specific circumstances.

Termination

Termination by You

You may terminate your account at any time by following the instructions provided on the Site. Upon termination, your right to access and use the Service will immediately cease.

Termination by Pollo.ai

Pollo.ai may terminate or suspend your account or access to the Service, with or without notice, for any reason, including but not limited to your violation of these Terms.

Effect of Termination

Upon termination, all licenses granted to you under these Terms will immediately terminate, and you must cease all use of the Service. Any accrued rights or obligations will survive termination, including those related to payment and intellectual property.

Disclaimers and Limitation of Liability

Disclaimer of Warranties

The Service is provided on an "as is" and "as available" basis without any warranties of any kind, whether express, implied, or statutory. Pollo.ai does not warrant that the Service will be uninterrupted, error-free, or free of harmful components. To the fullest extent permitted by law, Pollo.ai disclaims all warranties, including, but not limited to, warranties of merchantability, fitness for a particular purpose, and non-infringement.

Limitation of Liability

To the maximum extent permitted by law, Pollo.ai will not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or use, arising out of or in connection with your use of the Service, whether based on warranty, contract, tort, or any other legal theory, even if Pollo.ai has been advised of the possibility of such damages.

Indemnification

You agree to indemnify, defend, and hold harmless Pollo.ai and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with your use of the Service, your violation of these Terms, or your infringement of any intellectual property or other rights of any third party.

Modifications to the Terms

Pollo.ai reserves the right to modify these Terms at any time. We will notify you of any material changes by posting the updated Terms on the Site or by sending you a notice through the Service. Your continued use of the Service after the effective date of the revised Terms constitutes your acceptance of the modifications.

Miscellaneous

Entire Agreement

These Terms constitute the entire agreement between you and Pollo.ai regarding your use of the Service and supersede any prior agreements between you and Pollo.ai.

Severability

If any provision of these Terms is found to be invalid or unenforceable, that provision will be enforced to the maximum extent possible, and the remaining provisions will remain in full force and effect.

Waiver

The failure of Pollo.ai to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision.

Assignment

You may not assign or transfer these Terms or any of your rights or obligations under these Terms without the prior written consent of Pollo. ai. Pollo.ai may freely assign these Terms without restriction.

Contact Information

If you have any questions or concerns about these Terms, please contact us at: [email protected].

These Terms and Conditions are legally binding between you and Pollo.ai. By using the Site and the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms.